Q Purpose: The purpose of this assignment is to have you understand the various of stages of conflict that can occur in a supervisory role or frankly in any role in your life. Directions: 1. Read the information below about the five stages of conflict below: We will be working around a model that includes five stages of conflict. In the first stage, the "Latent Stage," the people who are in conflict are not yet aware that a conflict may exist. For example a project may have been turned in late to a client, but the manager is not aware of it yet so the participants are not aware there is a conflict brewing. The "Perceived Stage" is when the people involved in a conflict become fully aware that there is a conflict, such as when the manager discovers that the project has been delivered late and goes to speak to the employee about it. During the "Felt Stage" stress and anxiety are felt by one or more of the participants due to the conflict, and this leads to the "Manifest Stage," during which the conflict can be observed. The Manifest Stage can take a number of shapes including: e-mails, phone calls, phone messages, face-to-face meetings, or any situation in which the conflict could be observed. The final stage is the "Aftermath Stage," which takes place when there is some outcome of the conflict, such as a resolution to, or dissolution of, the problem. FIVE STAGES OF CONFLICT: • Latent Stage: Participants not yet aware of conflict • Perceived Stage: Participants aware a conflict exists • Felt Stage: Stress and anxiety • Manifest: Conflict is open and can be observed • Aftermath: Outcome of conflict, resolution or dissolution 2. Think of an example of conflict that you have had at work either in a supervisory role or with your supervisor. Explain what happened and then discuss each of the five stages of conflict. Use concrete examples in your answers. Write more vs. less. Use 12 font, black ink, single spaced. 3. OR If you cannot think of a conflict you have had in the workplace, explain in your own words a conflictual situation that might occur - i.e. explain a valid workplace conflict, then identify the five steps of conflict a supervisor would go through in that conflictual situation. Explain what happened and then discuss each of the five stages of conflict. Use concrete examples in your answers. Write more vs. less. Use 12 font, black ink, single spaced. Ties to course learning objective #1 - Students will identify the five stages of conflict and explain how the five-stage model can be helpful to a supervisor.